21 December 2009

A Gratifying experience

Shopping for books are not usually a gratifying experience unless you walk in without knowing what to buy and end up buying a treasure trove.
Mine was slightly different. I wanted to buy Srimad Bhagavatam by Kamala Subramaniam and found out that a copy was available in Pushtak Bharati (Bharatiya Vidya Bhavan, Chennai) at Mylapore.
I rang up the book store and a gentleman answered the call. He was courteous and said that a copy was indeed available. My lazy self was wishing for a way to get a copy without having to go to the store (I work about say 2kms from the store) and asked him if the only way to get a copy was to visit the store.
To this he answered back saying that he can courier it or he could even have it dropped off. He then proceeded to ask me where I live to assess which option would suit me. I replied and he said he would personally drop it off on the way home.
The unassuming way he put this across some how made me feel ashamed of myself. I could make out from his language and voice that he was an elderly gentleman and here he was offering to come to my residence that in all probability is not exactly on his way and yet here he was offering to do a task I was too lazy to do myself.
I was so ashamed of myself and I told him not to bother himself to that extent and I would visit him.
I was in his store the twentieth minute! (so much for my laziness!) and I found him to be a very soft spoken and smiling gent who heartily congratulated me on my choice of book and said it was perhaps the best condensed book of the huge epic!
He then very courteously introduced himself as V.V.S.Manian and he told us that he and his wife ran the shop purely out for the pleasure it gives them to be among books!
The lady, a typical tam -brahm lady was the authority who was helping us with the books with her insight. She asked of us the reader's age and appropriately selected different copies of the epics that would suit them and even in different languages.
While she was helping out my friend find his books, I was browsing casually and chanced across this wonderful manuscript that read roughly 'All the four Vedas and the Upanishads" in tamil. It spoke in simple Tamil the meanings of various mantras that are a part of a Brahm's life. I found it very attractive and approached the lady to check whether the book would suit half baked Brahm's like me.
She heartily recommended the book and was happy that we were even endeavoring to read such books.
Then I told Mr.Manian that it was his offer on the phone to bring the book over prompted me to kick myself out my seat and come over to the store. I told him that I was glad I came over and learnt about the treasure trove he had.
He then told us that he has many customers who are aged and do not have the resources to come down to their shops and they usually courier it at no extra cost or they deliver it themselves in person if the location is en route. What is another 10 minutes of commute time if it brings pleasure to a customer Mr.Manian said.
I was moved by their warmth and genuineness.At the end of the trip, It was gratifying to have met two humble and genuine human beings.May their breed grow.

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